Responsibility
At Credence, responsibility shapes everything we do, from how we support our communities to how we care for our team, honor our partners, serve our clients, and safeguard shareholder trust. It means showing up with integrity, following through on our commitments, and holding ourselves to high standards in every relationship. This is how we build lasting impact and grow with purpose.
Community
We believe in living with openness, beyond the walls of our work and into the heart of the communities that shape us. We give back through charitable support and partnerships with NGOs like Misr El Kheir, and we encourage our team to dedicate time and care to those around them. We host gatherings that invite dialogue around overlooked yet urgent topics, from the state of marginalized communities to the impact of economic and cultural change. Creating impact means being part of something larger, supporting, listening, and building inclusive, responsible circles.
Team Members
Our team is at the heart of everything we do, and with that comes a deep responsibility to care for their well-being in every sense. This begins with a firm commitment to equal opportunity, where all employment practices are grounded in fairness and transparency. It extends to safeguarding their health and safety through our ISO 18001-certified management systems, offering comprehensive medical and life insurance, and cultivating a workplace culture where every voice matters. But we don’t stop there—we invest in their growth, encouraging personal and professional development through training, mentorship, and meaningful feedback. Because when our people thrive, so does everything we create together.
Partners
We build every business relationship on a foundation of integrity, trust, fairness, and mutual respect. Whether working with suppliers, contractors, or partners, we uphold ethical practices and high-performance standards, honoring contracts and commitments with transparency and care. We foster fair competition, guided by clear procurement policies and a dedication to doing what’s right over what’s easy. In every interaction, we strive to be timely, responsive, and principled, setting examples through prompt bill settlements and open communication. We believe in negotiating for mutual advantage and always seek to deliver what we promise, building partnerships that are built to last and grounded in shared values that go beyond profit alone.
Shareholders
We prioritize long-term corporate value over short-term gains, ensuring that every decision reflects a thoughtful balance of human, financial, and capital resources. We operate with financial integrity and transparency, maintaining accurate reporting and timely disclosure to keep our shareholders well informed. Risk is anticipated and responsibly managed to protect against unforeseen events and to safeguard opportunity. We take the protection and proper use of our assets seriously, from financial data and proprietary information to trademarks, systems, and team member records. Our team upholds the confidentiality of all corporate information and avoids conflicts of interest by adhering to clear, ethical policies. In doing so, we ensure that trust, accountability, and sustained value remain the cornerstones of how we serve our shareholders.
Clients
uality is not a department—it’s a culture embedded in every process, product, and promise. Guided by ISO 9001 and ISO 22001 certifications, we are committed to delivering safe, high-quality offerings that exceed client expectations. This commitment is reinforced by both internal quality audits and external evaluations from global partners like SGS, Crystal, and TUV Nord. We actively monitor performance through structured feedback systems and mystery shopper inspections, ensuring we remain responsive and continually improve. At the heart of it all is a passion for innovation, rethinking processes, refining experiences, and delivering meaningful value to our clients and partners, every step of the way.